Bathe Safe Walk In Bathtub – Frequently Asked Questions
How does the seal tight door work?
The tub’s watertight door seal system forms a hydrostatic seal when the door is latched. The weight of water inside the tub further compresses the door seal making it completely leak-proof.
Can it also be used as a shower?
Yes. Our Roman tub faucet set comes with a handheld extendable shower head which mounts into the deck or on the wall with a riser rod supplied by bathe safe. This allows for the bather to keep the body warm during fill and drain times as well as stand and take a shower if they wish. You can use our tub as a regular shower as well.
How is the walk in tub installed into my existing bathroom?
The installation is simple- Let Bathe Safe’s expert installers take care of the installation of your new Walk In Bathtub. You don’t need to remodel your bathroom since our tubs fit into a traditional 60-inch tub space. If you are looking to do a remodel, Bathe Safe can handle all your bathroom remodel needs. Our tubs come in both right-hand and left-hand models to accommodate any bathroom layout.
Is there a warranty with my walk in tub?
All of our tubs are covered by a lifetime warranty for the stainless steel frame, the tub mold, the door and the door seal. Our friendly customer service representatives are ready to help with all aspects of your walk in tub, even years after your purchase.
Once I have ordered my tub, how long will it be before I receive it?
Average shipping, delivery, and install time is 5-7 business days from the time you sign with bathe safe. We try to make sure your bathing in your new Walk In Bathtub with in 12 days of signing with us.
What kinds of tests are performed on your tubs before they are shipped and installed?
All of our tubs are inspected in our factory prior to shipping; no detail or function is overlooked. The pump and jets in our tubs are tested for 24 hours for leaks, malfunctions and overall performance issues. Once your tub is found to be fully functional, it is drained, dried and carefully crated for shipment, and sent to you under our comprehensive lifetime warranty.
Do your tubs have safety certifications?
Yes. They come complete with IAPMO, UL and ETL safety ratings and certifications.
