Warranty Information

CERTIFICATE OF GUARANTEE
This Certificate confirms the Lifetime guarantee on our Walk-in Bathtub

Bathe Safe Walk In Bathtubs offers this Lifetime warranty to the first user to ensure that the walk-in tub is free from defects in workmanship and material under normal use and conditions for the life of the first user from the date of the original purchase. This warranty relates only to the walk-in bathtub. Different warranty periods apply to all fittings and components included with the Tub & Shower from the manufacturer. The faucets, shower assembly, spa system, blower, legs and frame are guaranteed for five years including parts. The Bathtub warranty does not apply to fading, cracking, delaminating or blistering due to excessive wear, sun fading or scouring due to cleaning.

This warranty is not transferable and applies only to the original owner. Bathe Safe Walk In Bathtubs will not be responsible for any water damage to structures or property for any reason including but not limited to manufacturer defects or improper installation. Bathe Safe Walk In Bathtubs will assume no responsibility for the loss of the system, inconvenience due to loss, damage to real or personal property or any other consequential damage. Bathe Safe Walk In Bathtubs will not be liable for any incidental expenses or material charges in connection with removal or replacement of the purchased part or any part, or any part of the systems. This warranty shall not apply to any type of failure resulting from negligence, abuse, misuse, misapplication, improper installation, alteration or modification, chemical corrosion or improper maintenance. There will be a charge for replacement parts or replacement of the entire electrical unit if returned for any reasons listed above after five years.

NOTE: within the limited warranty period, there will be pro rated charges for any electrical and plated replacement parts, including shipping and handling charges. The Original Walk In Bathtub Company does not warrant the installation of any of our products including all plumbing or electrical related connections, improper or negligent installation of the product of other components, any alterations made of, or alterations or modifications to the system, which may cause the product or system to malfunction. Such problems are not covered by this warranty.

Bathe Safe Walk In Bathtubs warrants the door seal for the life of the first user under normal use and conditions. This warranty shall not apply to any failure resulting from negligence, abuse, misuse, misapplication, alteration, or modification or improper maintenance. The replacement door seal will be issued to the first user and it will be the responsibility of the first user to determine the means of installation. The manufacturer will not be liable for any incidental expenses or material changes in connection with removal or replacement of door seal. Upon delivery confirmation to Bathe Safe Walk In Bathtubs, this warranty will be activated. Please keep for your records and contact us if a claim is needed.