Return Policy

Return Policy
Conditions of Sale and Payment Terms

To purchase any goods and/or services from our site, distributor, or dealer, you must (a) be at least eighteen (18) years of age or the applicable state age of majority, (b) be a natural person, corporation, partnership or other legal entities, and Prior to the purchase of any goods or services on our site, distributor, or dealer, you must provide us with a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. By submitting that information to us, you hereby agree that you authorize us to charge your card at our convenience but within thirty (30) days of credit card authorization. All sales of products and services are final. All charges from those sales are nonrefundable. Exception to our return policy must be approved by Bathe Safe Walk In Bathtubs and is subject to the condition of the products; however the client will be responsible for shipping fee (to & from) plus 30% restocking fee.

Cancellation of Orders

Customers have 24 hours from placement of order to cancel their order without penalty. After that there will be a 15% handling and restocking fee in addition to any shipping charges which the Company has incurred.

If shipment is requested by the customer to be returned before initial delivery, and/or the shipment is denied at the time of delivery, then customer is retroactively responsible for the shipping charges and any restocking and handling fees resulting from shipment. If the shipment has been delivered and customer then requests for return the customer will be responsible for the return shipping costs in full for the product(s) purchased.


Customers wishing to return a qualified product must first request a Return Authorization from Bathe Safe Walk In Bathtubs. Qualified products are items in new condition, never used and in original packaging. The customer is responsible for the 30% restocking fee, the original shipping charges and the shipping charges from and back to the company.